Your case number: TBD
As Magic Bag is a thermo-therapeutic compress registered with Health Canada, we are required to document any issues or defects related to our products.
Please note that we do not offer refunds. However, if a manufacturing defect is confirmed, we will gladly send you a replacement at no charge.
Our team will carefully review your request and get back to you within 5 to 7 business days.
Thank you again for your trust,
The Magic Bag Team
Your case number: TBD
We have received your request regarding your Supporo product and will review the details provided.
Please note that we do not offer refunds. However, if a manufacturing defect is confirmed, we will gladly send you a replacement at no charge.
Our team will carefully review your request and get back to you within 5 to 7 business days.
Thank you again for your trust,
The Supporo Team
Your case number: TBD
We have received your request regarding your Softepil product and will review the details provided.
Please note that we do not offer refunds. However, if a manufacturing defect is confirmed, we will gladly send you a replacement at no charge.
Our team will carefully review your request and get back to you within 5 to 7 business days.
Thank you again for your trust,
The Softepil Team
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